Program Description

The information technology specialist certificate program focuses on foundation-level support skills required to effectively use and troubleshoot computer and information technology systems. Students completing the certificate program will be prepared for entry-level IT positions and to continue their education with the Associate of Applied Science degree for information technology specialists.

This is intended to be a one-year program. Fees below are based on full-time status.

Courses (30 Credits)

Certificate Requirements

  • Information Technology Support Fundamentals
  • Introduction to Network Support and Administration
  • Server Operating Systems
  • Computer and Network Security

Complete 8 to 9 credits from the following:

  • Microcomputer Operating Systems (3 credits)
  • Microcomputer Word Processing (1-3 credits)
  • Microcomputer Spreadsheets (1-3 credits)
  • Computer Business Applications (1-3 credits)
  • Microcomputer Applications: Topics (1-3 credits; may be repeated with different topics)
  • Desktop Publishing (1-3 credits)
  • Microcomputer Databases (1-3 credits)
  • Digital Graphics (1-3 credits)
  • Digital Photography (1-3 credits)
  • Microcomputer Operating Systems Support (1-3 credits)
  • Microcomputer Operating Systems: Topics (1-4 credits; may be repeated with different topics)
  • Implementing Internet Tools and Technologies (3 credits)
  • Graphics and Multimedia for the Web (3 credits)
  • Website Design (1-3 credits)
  • System and Network Services Administration (3 credits)
  • Networking and LAN Infrastructure Basics (4 credits)
  • Routing and Switching Essentials (4 credits)
  • Cybersecurity Defense and Countermeasures (3 credits)
  • Network Security Penetration Testing (3 credits)
  • Directory Services Administration (3 credits)
  • IT Troubleshooting Skills (1-3 credits)
  • Information Technology: Topics (1-3 credits; may be repeated with different topics)

Other course requirements can be found here.

Students must also pass a certification review requiring them to demonstrate proficiency in the following skill areas: operating systems, hardware, and network support and troubleshooting.

Cost Breakdown
Tuition Fees Other Expenses
$234/credit $5/credit Technology Fee $40 Application Fee
$5/credit Libraries Fee $50 Graduation Fee
$6/credit Facilities Fee
$9/credit Network Fee
$25/credit eCampus Fee
$25/semester Software & Materials Fee

Estimated Cost of Program Based on Current Rates: $8,660

For more about UAF costs, visit our Financial Aid website.

Careers in Which Graduates Excel
  • Desktop Support Technician
  • Help Desk Specialist
  • Computer Support Specialist
Admissions Requirements

General UAF requirements for a certificate can be found here. Students are encouraged to meet with a faculty advisor to discuss program content requirements and develop an education plan that matches their current skills and goals.

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