Staff Spotlight: Logan Hertzler

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Is smiling infectious? YES, if it’s Logan smiling at you. He’s the closest thing to sunshine, unicorns, good vibes and heart eyes all bottled up in a human. If you’re on campus to take an exam and find yourself nervous, he’s got you.

Q: What do you do at eCampus?

A: I am the Student Services Coordinator at UAF eCampus. I coordinate with students, instructors, and proctors when it comes to administering exams. I also help students/faculty navigate through our Learning Management Systems. Overall, I try to provide a positive/comfortable testing experience for all students. 

Q: How do you work with students or how does your work impact students?

Logan blowing bubbles
Logan and his bubbly personality

A: I am the first point of contact for students wanting to take an exam, needing assistance with the software housing their course, and all general questions about eCampus. I try to make their online school experience a seamless transition. Due to students having a wide range of testing needs, we try to make sure the student is as comfortable as possible when taking a UAF eCampus exam.

Q: How can students connect with you?

A: Students can email me directly at or the UAF testing center email at We are happy to answer any questions you may have in regard to taking courses through eCampus, scheduling exams, and how to navigate your online courses. 

Q: What do you like about working at UAF eCampus?

A: Working at eCampus has taught me a lot. I enjoy working with a diverse group of individuals, with a wide range of backgrounds. I have learned a lot about computers and online interfaces in the last 6 months, which has been extremely interesting and fun to experience. More than ever, connecting with students has to be my favorite part about working at eCampus. It’s such a joy to meet new individuals through work. 

Logan and Alex at beach in Oahu
Logan and Alex on a beach in Oahu

Q: ​​Would you say you’re more of an introvert or extrovert?

A: I am definitely an extrovert — I could make friends in an empty room if need be. I enjoy connecting with people through work and hobbies. Being a chatty Cathy, UAF has been a wonderful outlet for me to connect with students, instructors, and coworkers. I hope to make the exam-taking side of online courses a seamless process and easy to navigate. 

Q: Do you have a favorite holiday? Why or why not?

A: I absolutely love Christmas. As I’ve gotten older, I enjoy giving gifts just as much as I like receiving them. There’s something about listening to Frank Sinatra on Christmas morning opening presents — there’s nothing quite like it. Presents are great, but the food is even better. I love Christmas dinner. Turkey, Ham, Rolls and Casseroles are a big part of why this is favorite holiday. It’s a shame I only get to enjoy this meal on two days out of the year.

Q: Which is your favorite meal: breakfast, lunch or dinner?

A: Working at a breakfast restaurant on the side, breakfast is definitely my favorite meal. I love omelets and the endless variety of omelets you can create. 


  • Karina Gonzales-Smith

    Communications Manager
    Karina has worked in higher education for over 14 years. Her passion for learning began at an early age when she learned how to speak English after moving from the tropic to the Arctic. Since then Karina has moved from one classroom to another — on campus, online, or overseas. She’s an alumna of UAF and UAA where she studied biology, psychology, and public health. Karina currently teaches for the Allied Health program in the UAF College of Rural and Community Development. She deeply values connecting with people, and her role as Communications Manager allows her to be an authentic, creative, and supportive champion of equity in education.

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