Our technical support team can help you in person, over the phone or remotely. This includes (but is not limited to):
Google Chrome is the best web browser for Canvas. Instructions for downloading and installing Chrome.
Firefox is also compatible. Check to make sure whichever browser you choose is up-to-date.
Canvas does not support Internet Explorer.
UAF allows you to use one password to log in to all of your university accounts. If you forget it, don’t fret. Reset your password here.
UAF courses maily use Canvas, though some courses will use Google Classroom or WordPress.
UAF’s Nanooks Tech Services also provides IT-related support as needed. Get online help here.
For online classes that use web conferencing such as Zoom or Google Hangouts make sure you have these items set up prior to joining a conference:
It’s not a matter of if, but when a catastrophic failure may occur on your tech device. Unfortunately, they often occur at the least opportune time. Find a backup method that will allow you to consistently and efficiently back up your data.
Monday, Tuesday, Wednesday: 8 a.m.-5 p.m.
Thursday: 8 a.m.-7 p.m.
Friday: 8 a.m.-5 p.m.
907-455-2060 or 800-277-8060
Physical Address:
1790 Tanana Loop
Bunnell Building, Suite 131
Mailing Address:
PO Box 756700
University of Alaska Fairbanks
Fairbanks, AK 99775-6700
The University of Alaska Fairbanks is accredited by the Northwest Commission on Colleges and Universities.
The University of Alaska is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination against individuals on the basis of any legally protected status.
UA is committed to providing accessible websites. Learn more about UA’s notice of web accessibility.
Privacy Statement.
Send edits or questions about the UAF eCampus website here.
