Our technical support team can help you in person, over the phone or remotely with technical help in Blackboard, WordPress and other learning management systems you’re using in your course.
This includes (but is not limited to):
Google Chrome is the best web browser for Blackboard and Canvas. Instructions for downloading and installing Chrome.
Firefox is also compatible. Check to make sure whichever browser you choose is up-to-date.
Canvas does not support Internet Explorer.
UAF allows you to use one password to log in to all of your university accounts. If you forget it, don’t fret. Reset your password here.
Over the next few semesters, more and more UAF courses will use Canvas instead of Blackboard.
UAF’s Nanooks Tech Services also provides IT-related support as needed. Get online help here.
For online classes that use web conferencing such as Zoom or Google Hangouts make sure you have these items set up prior to joining a conference:
It’s not a matter of if, but when a catastrophic failure may occur on your tech device. Unfortunately, they often occur at the least opportune time. Find a backup method that will allow you to consistently and efficiently back up your data.